- Course Duration250 Days
- Course Fee15000 INR
- Introductory Fee5999 INR
This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and Travel & Tourism Industry and can be employed by:
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices, Travel companies, Travel Agencies etc.
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices, Travel companies, Travel Agencies etc.
The civil aviation industry in India has emerged as one of the fastest growing industries in the country during the last three years. India has become the third largest domestic aviation market in the world and is expected to overtake UK to become the third largest air passenger* market by 2024^.
Market Size
India’s passenger* traffic stood at 341.05 million in FY20. It grew at a compound annual growth rate (CAGR) of 11.13 per cent during FY16-FY20. Domestic passenger traffic stood at 274.50 million in FY20, growing at a CAGR of 12.91 per cent over FY16. International passenger traffic stood at 66.54 million, growing at a CAGR of 5.01 per cent during FY16-FY20.
Freight traffic grew at a CAGR of 5.32 per cent during FY16-FY20 from 2.70 million tonnes (MT) to 3.33 MT. Freight Traffic is expected to grow at a CAGR of 7.27 per cent to reach 4.14 MT in FY23.
Aircraft movement grew at a CAGR of 9.56 per cent from 1.60 million in FY16 to 2.59 million in FY20. During FY16-FY20, domestic aircraft movement increased at a CAGR of 9.83 per cent and international aircraft movement expanded at a CAGR of 3.57 per cent. India’s domestic and international aircraft movements grew to reach 2,155 thousand and 433 thousand during FY20, respectively.
To cater to the rising air traffic, the Government of India has been working towards increasing the number of airports. As of March 2019, India had 103 operational airports. India has envisaged increasing the number of operational airports to 190-200 by FY40.
Further, the rising demand in the sector has pushed the number of airplanes operating in the sector. The number of airplanes is expected to reach 1,100 planes by 2027.
Investment
According to the data released by Department for Promotion of Industry and Internal Trade (DPIIT), FDI inflow in India’s air transport sector (including air freight) reached US$ 2.75 billion between April 2000 and March 2020. The government has allowed 100 per cent FDI under the automatic route in scheduled air transport service, regional air transport service and domestic scheduled passenger airline. However, FDI over 49 per cent would require government approval.
India’s aviation industry is expected to witness Rs 35,000 crore (US$ 4.99 billion) investment in the next four years. The Indian Government is planning to invest US$ 1.83 billion for development of airport infrastructure along with aviation navigation services by 2026.
Key investments and developments in India’s aviation industry include:
In December 2019, AAI announced its plans to set up India's first three water aerodromes in Andaman & Nicobar.
In January 2020, IndiGo became first Indian carrier to have an aircraft fleet size of 250 planes and became the first airline to operate 1,500 flights per day.
As of December 2019, France-based Safran Group planned an investment of US$ 150 million in a new aircraft engine maintenance, repair and overhaul (MRO) unit in India to cater to its airline customers.
In November 2019, the Competition Commission of India (CCI) approved the acquisition of shareholdings in Mumbai International Airport Limited (MIAL) by Adani Properties Private Limited (APPL).
AAI plans to invest Rs 25,000 crore (US$ 3.58 billion) in next the five years to augment facilities and infrastructure at airports. UK group to invest Rs 950 crore (US$ 135.9 million) in Turbo Aviation's new airline TruStar.
AAI plans to develop Guwahati as an inter-regional hub and Agartala, Imphal and Dibrugarh as intra-regional hubs. Indian aircraft manufacture, repair and overhaul (MRO) service providers are exempted completely from customs and countervailing duties
Government Initiatives
Some major initiatives undertaken by the Government are:
In April 2020, the Government introduced ‘Lifeline Udan’ flights to transport essential medical cargo to remote parts of the country to support India’s war against COVID-19. Under this scheme, 465 flights were operated by Air India, Alliance Air, IAF and private carriers as of May 05, 2020.
Under Union Budget 2020-21, Government introduced Krishi Udan scheme on both domestic and international routes to help farmers in transporting agricultural products and improve the product value.
As per Union Budget 2019-20, the Government will promote aircraft financing and leasing activities to make India's aviation market self-reliant.
In February 2019, the Government of India sanctioned the development of a new greenfield airport in Hirasar, Gujarat, with an estimated investment of Rs 1,405 crore (US$ 194.73 million).
As of January 2019, the Government of India has been working on a blueprint to promote domestic manufacturing of aircrafts and aircraft financing within the country.
In January 2019, Government organised the Global Aviation Summit in Mumbai, which witnessed participation of over 1,200 delegates from 83 countries.
In January 2019, Government of India released its National Air Cargo Policy Outline 2019, which envisaged making Indian air cargo and logistics the most efficient, seamless and cost and time effective globally by the end of next decade.
Regional Connectivity Scheme (RCS) has been launched.
Achievements
Following are achievements of the Government:
Under RCS-Udan scheme, approximately 34,74,000 passengers were flown and 335 routes were awarded during 2019, covering 33 airports (20 unserved, 3 underserved, 10 water aerodromes).
As on October 2019, 55 AAI airports were declared as Single-Use Plastic Free Airport Terminals.
India was expected to have the largest number of aircraft flying by its scheduled airlines latest by December 2019.
Road Ahead
India’s aviation industry is largely untapped with huge growth opportunities, considering that air transport is still expensive for majority of the country’s population, of which nearly 40 per cent is the upwardly mobile middle class.
The industry stakeholders should engage and collaborate with policy makers to implement efficient and rational decisions that would boost India’s civil aviation industry. With the right policies and relentless focus on quality, cost and passenger interest, India would be well placed to achieve its vision of becoming the third-largest aviation market by 2020. The expenditure of Indian travellers is expected to grow up to Rs 9.5 lakh crore (US$ 136 billion) by 2021. Due to rise in demand in air travel, India will need 2,380 new commercial airplanes by 2038.
Market Size
India’s passenger* traffic stood at 341.05 million in FY20. It grew at a compound annual growth rate (CAGR) of 11.13 per cent during FY16-FY20. Domestic passenger traffic stood at 274.50 million in FY20, growing at a CAGR of 12.91 per cent over FY16. International passenger traffic stood at 66.54 million, growing at a CAGR of 5.01 per cent during FY16-FY20.
Freight traffic grew at a CAGR of 5.32 per cent during FY16-FY20 from 2.70 million tonnes (MT) to 3.33 MT. Freight Traffic is expected to grow at a CAGR of 7.27 per cent to reach 4.14 MT in FY23.
Aircraft movement grew at a CAGR of 9.56 per cent from 1.60 million in FY16 to 2.59 million in FY20. During FY16-FY20, domestic aircraft movement increased at a CAGR of 9.83 per cent and international aircraft movement expanded at a CAGR of 3.57 per cent. India’s domestic and international aircraft movements grew to reach 2,155 thousand and 433 thousand during FY20, respectively.
To cater to the rising air traffic, the Government of India has been working towards increasing the number of airports. As of March 2019, India had 103 operational airports. India has envisaged increasing the number of operational airports to 190-200 by FY40.
Further, the rising demand in the sector has pushed the number of airplanes operating in the sector. The number of airplanes is expected to reach 1,100 planes by 2027.
Investment
According to the data released by Department for Promotion of Industry and Internal Trade (DPIIT), FDI inflow in India’s air transport sector (including air freight) reached US$ 2.75 billion between April 2000 and March 2020. The government has allowed 100 per cent FDI under the automatic route in scheduled air transport service, regional air transport service and domestic scheduled passenger airline. However, FDI over 49 per cent would require government approval.
India’s aviation industry is expected to witness Rs 35,000 crore (US$ 4.99 billion) investment in the next four years. The Indian Government is planning to invest US$ 1.83 billion for development of airport infrastructure along with aviation navigation services by 2026.
Key investments and developments in India’s aviation industry include:
In December 2019, AAI announced its plans to set up India's first three water aerodromes in Andaman & Nicobar.
In January 2020, IndiGo became first Indian carrier to have an aircraft fleet size of 250 planes and became the first airline to operate 1,500 flights per day.
As of December 2019, France-based Safran Group planned an investment of US$ 150 million in a new aircraft engine maintenance, repair and overhaul (MRO) unit in India to cater to its airline customers.
In November 2019, the Competition Commission of India (CCI) approved the acquisition of shareholdings in Mumbai International Airport Limited (MIAL) by Adani Properties Private Limited (APPL).
AAI plans to invest Rs 25,000 crore (US$ 3.58 billion) in next the five years to augment facilities and infrastructure at airports. UK group to invest Rs 950 crore (US$ 135.9 million) in Turbo Aviation's new airline TruStar.
AAI plans to develop Guwahati as an inter-regional hub and Agartala, Imphal and Dibrugarh as intra-regional hubs. Indian aircraft manufacture, repair and overhaul (MRO) service providers are exempted completely from customs and countervailing duties
Government Initiatives
Some major initiatives undertaken by the Government are:
In April 2020, the Government introduced ‘Lifeline Udan’ flights to transport essential medical cargo to remote parts of the country to support India’s war against COVID-19. Under this scheme, 465 flights were operated by Air India, Alliance Air, IAF and private carriers as of May 05, 2020.
Under Union Budget 2020-21, Government introduced Krishi Udan scheme on both domestic and international routes to help farmers in transporting agricultural products and improve the product value.
As per Union Budget 2019-20, the Government will promote aircraft financing and leasing activities to make India's aviation market self-reliant.
In February 2019, the Government of India sanctioned the development of a new greenfield airport in Hirasar, Gujarat, with an estimated investment of Rs 1,405 crore (US$ 194.73 million).
As of January 2019, the Government of India has been working on a blueprint to promote domestic manufacturing of aircrafts and aircraft financing within the country.
In January 2019, Government organised the Global Aviation Summit in Mumbai, which witnessed participation of over 1,200 delegates from 83 countries.
In January 2019, Government of India released its National Air Cargo Policy Outline 2019, which envisaged making Indian air cargo and logistics the most efficient, seamless and cost and time effective globally by the end of next decade.
Regional Connectivity Scheme (RCS) has been launched.
Achievements
Following are achievements of the Government:
Under RCS-Udan scheme, approximately 34,74,000 passengers were flown and 335 routes were awarded during 2019, covering 33 airports (20 unserved, 3 underserved, 10 water aerodromes).
As on October 2019, 55 AAI airports were declared as Single-Use Plastic Free Airport Terminals.
India was expected to have the largest number of aircraft flying by its scheduled airlines latest by December 2019.
Road Ahead
India’s aviation industry is largely untapped with huge growth opportunities, considering that air transport is still expensive for majority of the country’s population, of which nearly 40 per cent is the upwardly mobile middle class.
The industry stakeholders should engage and collaborate with policy makers to implement efficient and rational decisions that would boost India’s civil aviation industry. With the right policies and relentless focus on quality, cost and passenger interest, India would be well placed to achieve its vision of becoming the third-largest aviation market by 2020. The expenditure of Indian travellers is expected to grow up to Rs 9.5 lakh crore (US$ 136 billion) by 2021. Due to rise in demand in air travel, India will need 2,380 new commercial airplanes by 2038.
Career Aspirants :
Individuals who wish to make Career in Passenger Handling at Airports and as Travel Executive, Reservation & Counter Staff, Customer Service in Airline Back Office, Airline City Reservation Office, Airline Ticketing offices, Travel companies, Travel Agencies etc .
Candidates in Age Group of 18 to 23 from throughout the World.
Non Career Aspirants :
Any Individual or Professionals working with Aviation, Hotels, Travel Agency, Tour Operator Consultants and Entrepreneurs associated in mentioned Industry.
Students who cannot afford Classroom Training.
Career and Non Career Aspirants who cannot devote time for Classroom Training.
Career and Non Career Aspirants who stay away from Inspire Academy Training Centres and International Students.
Individuals who wish to make Career in Passenger Handling at Airports and as Travel Executive, Reservation & Counter Staff, Customer Service in Airline Back Office, Airline City Reservation Office, Airline Ticketing offices, Travel companies, Travel Agencies etc .
Candidates in Age Group of 18 to 23 from throughout the World.
Non Career Aspirants :
Any Individual or Professionals working with Aviation, Hotels, Travel Agency, Tour Operator Consultants and Entrepreneurs associated in mentioned Industry.
Students who cannot afford Classroom Training.
Career and Non Career Aspirants who cannot devote time for Classroom Training.
Career and Non Career Aspirants who stay away from Inspire Academy Training Centres and International Students.
Placement Assistance for Eligible Career Aspirants Candidates as mentioned Below:
Candidates in Age Group of 18 to 23 from throughout the World and who are seeking placements in Country of Origin and Abroad.
Candidates in Age Group of 18 to 23 from throughout the World and who are seeking placements in Country of Origin and Abroad.
Travel Tourism
Geography - Countries, Cities, Airports, Capitals, Codes, Currency, Travel Documents, TIM, Health Care and Travel Insurance, Car Rentals, Time Theory, Planning Itinerary, OAG Flight Guide, Airport & Aircraft Services, International Conventions, Freedoms of the air, International Organisations, Customer Service.
Fare Construction - TC Areas & Sub-Areas, Global Indicators, Fare Selection Criteria, Types of Journey, One Way & Return Journeys, Special/Promotional/Mass Fares.
Computerised Reservation System
Personality Development
Courses which will culminate in developing your personality and interpersonal skills , create leadership qualities, raise your confidence, improve your efficiency, and fine tune your communication skills to handle customers and handle emergency situations in an effective manner.
Geography - Countries, Cities, Airports, Capitals, Codes, Currency, Travel Documents, TIM, Health Care and Travel Insurance, Car Rentals, Time Theory, Planning Itinerary, OAG Flight Guide, Airport & Aircraft Services, International Conventions, Freedoms of the air, International Organisations, Customer Service.
Fare Construction - TC Areas & Sub-Areas, Global Indicators, Fare Selection Criteria, Types of Journey, One Way & Return Journeys, Special/Promotional/Mass Fares.
Computerised Reservation System
Personality Development
Courses which will culminate in developing your personality and interpersonal skills , create leadership qualities, raise your confidence, improve your efficiency, and fine tune your communication skills to handle customers and handle emergency situations in an effective manner.