The process of choosing a career can be daunting, especially for students who have just finished their high school. With so many options available, it is hard to know where to even start. Luckily, there are some tried and true steps that can help guide you on your way. Keep reading for the Best Career Guidance for School Students on how to choose the right career path.
What are the different types of careers available after 12th pass out?
After completing their 12th grade, students have a lot of options when it comes to picking the right career path. The range of professions available after passing 12th is incredibly vast, from software engineering and medicine to teaching and Hotel Management Course in Mumbai. Moreover, there are multiple alternative paths as well, including vocational courses, travel blogging, digital marketing and more. How one chooses to pursue these options depends on their educational background, personal skill sets and interests. To make an informed decision that aligns with one’s desires and goals for the future, seeking professional career guidance can be highly beneficial.
How to choose the right career path after 12th pass out based on your interests and skill set?
Finding fulfilling and rewarding career paths after high school can be a difficult process. Sometimes it can feel like jumping into the unknown, but this period of exploration doesn’t need to be stressful or overwhelming. In order to make an informed decision about your future, it is important to get clear on your interests and skill set, taking into account your strengths and milestones that you have achieved.
By understanding what you are passionate about, it will be easier for you to decide which direction to take – whether that is by enrolling in a post-secondary program or preparing for a professional qualification. To make this process easier, seeking advice from a professional career counselor may provide helpful guidance regarding educational resources, entry tests and pathways that are required for certain professions.
In recent years, there has been a growing trend of people living in Mumbai choosing to pursue Diplomas Over Degrees. There are a number of reasons why this may be the case, including the following:
The cost of a diploma is cheaper than a degree
Many people are turning to diplomas as an alternative to degrees, especially when the costs of obtaining a degree can be far too high. A diploma usually takes less time and money investment than a degree and results in certification in a specialized field. This cost savings comes with the potential disadvantage that certification might not have the same level of recognition as a full degree; however, this is often outweighed by increased job opportunities related to the specialist skills developed during the diploma. Employers value such practical qualifications for entry-level positions just as much as university degrees, making diplomas an attractive option for those starting out their career.
You can complete a diploma in less time than it takes to get a degree
If you are looking to gain the skills and knowledge necessary to work in a specialized field without investing four years of your life, then choosing a diploma over a degree might be the perfect answer. With shorter duration and course intensity, many students prefer diplomas from Travel and Tourism College in Mumbai which they can complete in less time than a four-year degree would take. It also gives them an opportunity to gain real-world experience earlier on by pursuing internships or ongoing learning activities. All these considerations, together with their smaller overall cost, make diplomas far more attractive than degrees for those looking for quick returns and headway into a chosen career path.
Diplomas offer more hands-on training than degrees
Diplomas offer a unique educational experience for those seeking a more in-depth, hands-on knowledge of their chosen field. Unlike degrees, which provide general education concepts and oftentimes are less directly related to the industry, diplomas are centered around specialized skills and offer practical training through internships and placements.
These vocations include engineering, medical and health sciences, information technology, hospitality management and more. Also, Diplomas often provide students with the flexibility to pursue a multi-disciplinary or cross-training path throughout their studies. Employers are increasingly looking for well-rounded professionals that understand different aspects of the business they are interested in – someone who can think outside the box and help advance progress at the organization. Diplomas provide students with just that – invaluable real-world preparation that prepares them to succeed in today’s ever-changing workplace.
You can specialize your skills with a diploma
A diploma is a great way to build upon existing skills and specialize for your career goals. A diploma can provide the extra knowledge and experience you need beyond a degree. For example, you want to pursue a career in a specific field, like accounting or engineering, in which case you can take courses related directly to that area of study without having to waste time following courses not relevant to that particular goal.
Diplomas can also give employers confidence that you have the hard skills needed for their industry. Along with offering practical career-specific qualifications, many diplomas are recognized by employers worldwide thus providing career opportunities around the globe. Therefore, if you are looking to specialize your current knowledge and skill set, consider taking a diploma over an entire degree program – it might just be the right choice for your continuing education!
Learning at Inspire Academy had always been Academic , informative and Fun. Every Day is exciting . Training is been provided by Industry experienced Faculties through Classroom Lectures , Videos and Industrial Visit. The Academy had always maintained 100% placement track record.
In Sept 2022 as matter of course we had arranged Industrial Visit for our Aviation Students who are pursuing Air Hostess / Cabin Crew and Airport Ground Staff Course and Airlines Course , were been taken for Industrial Visit , To and Fro Air Trip to Goa and Stay at Marriott Hotel in Calangute Goa.
The students were familiarised all the process of Air Travel and facilities available at International Airport in Mumbai. The student were familiarised with Departure Flight duties and Arrival Flight Duties of Cabin Crew and Ground Staff along with Real world Inflight Familiarisation in Air Bus A320 . Students had interacted with Academy alumni who are already working as Cabin Crew and Ground Staff for Airport and Airlines during their visit.
Once the students reached Marriott Calangute they had relaxing stay and brunch on Best 5 Star Cuisine . With Day Tour to Famous Calangute Beach and Calangute Flea Market for Shopping at GO GO GOA. The day was sum upped with Briefing , Conference and Indoor Activities . The students were also been familiarised and got an opportunity to explore the 5 star property’s different Departments viz Front Office Department , House keeping Department and Food Beverage Department which helped them to relate their Theoretical subjects of Hospitality management.
The next day on Departure the Students had visited Naval Aviation Museum Goa where they were able to See, Touch and Learn various Aircrafts used by Defence to Guard our Country . They could study various aircrafts, Helicopters, amphibian planes, Warship and Aircraft Engines.
The industrial visit has its own importance in a career of a student who is pursuing a professional program .
Students in industrial visit gets insight regarding the internal & actual working environment of the industry & how it functions. Such visits also imparts useful information related to the practical aspects of the educational course which cannot be visualized in lectures.
The Students had Great Practical Knowledge , Industry Insight and awesome memories on return from the Industrial visit .
Sharing you few photos and Video link of the Same.
Do you have a question on How to Become an Air hostess / Cabin Crew after 12th Course and its Career Opportunities and Duties?
Have you always dreamt of a dream job which includes flying across the globe, spending time at an exciting destination, lucrative salary package? Inspire Academy Aviation Training Centre will guide you to your dream job/ career. One such rewarding career/ job is of a Cabin Crew/ Flight Stewards.
The course has been designed by team of professionals from the Aviation industry having experience of more than 15 years. More emphasis has been given to the industry requirements. The course is designed into theory, practical, role play, presentations & case studies, thereby giving more practical exposure & enhancing confidence level of every student to appear for Airline Interviews .
Air Cabin Crew | Air Hostess Job Description
The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers. Cabin crew ensure that all emergency equipment is in working order prior to take off and that there are enough supplies. They also help passengers to board the plane and give a demonstration of safety procedures and equipment.
Air cabin crew strive to make the flying experience a pleasant one for the passengers and will serve refreshments and meals and sell gifts and duty-free items. Cabin crew may work on short or long-haul flights.
Typical work Activities:
Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals, drinks and stock are on board; Welcoming passengers on board and directing them to their seats
Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals, drinks and stock are on board; Welcoming passengers on board and directing them to their seats
Informing fliers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away
Checking all seat belts and galleys are secure prior to take-off
Making announcements on behalf of the pilot and answering questions during the flight
Serving meals and refreshments;
Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination
Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
Giving first aid where necessary
Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board
Completing paperwork, including writing a flight report.
Courses Content
Completing paperwork, including writing a flight report.
Inflight
Airport Operations
Food and Beverage Service
Travel Tourism
Personality Development
Grooming
Interview Preparation
Eligibility
Minimum age of 18 to Maximum of 24, depending on the airline
Fluent English
Be willing and able to work shifts
Minimum height for Female 157.5 cms for Male 167.5 cms, depending on the airline
Being able to swim
No visible tattoos or body piercings while wearing the uniform
No criminal record
Have a healthy BMI
Excellent Grooming
Minimum high school education
Have a valid Passport
Air Hostess and Cabin Crew Salary and Perks
An air hostess as a career has always been a premium option in India. Let’s talk about the actual salary of an air hostess, in India for the domestic airlines; a candidate gets around ₹ 25,000 to ₹ 40,000 per month depending upon the company at entry level. For the international airlines; they will get ₹ 40,000 to ₹ 75,000 per month for the same. With experience, this salary increases to ₹ 1.25 Lacs per month for domestic airlines and ₹ 1.75 Lacs per month for international airlines.
Apart from the basic salary; whenever an air hostess exceeds the total number of on-flight hours, they are entitled to an additional pay per hour. It could be somewhere between ₹ 375 per hour to ₹ 525 per hours as per various company’s flying allowance. In case, there would be any over-night halt; then they will be entitled to a layover allowance up to ₹ 500 per layovers along with decent hotel accommodation.
Additional benefits for an air hostess are as follows:
Subsidized travelling (for the family as well), includes air tickets, car rental, accommodation.
13-17 off days per month
Retirement benefits
Life Insurance
Health Insurance
Kit Allowance
Wishing you all the Best in your Career as Cabin Crew / Air Hostess for more details you can contact us.
Inspire Academy India Congratulates Ms. Kritika Ravi for successfully completing course Diploma in Cabin Crew and getting placed at Mumbai International Airport Ltd ~ Adani Airport as Guest Relation Executive . We wish her all the best in her future endeavour. Ms. Kritika Ravi had an opportunity to serve our beloved Idol and mentor Shri. Ratan Tata during her line of duty. Many more opportunities for her to come we wish her all the Best.
CAREER ASPIRATION AS CABIN CREW
“What do you want to become when you grow up?”
“What is your aspiration in life?”
I am sure these are some of the questions you have heard before you even got out of school, or maybe facing these questions even today; and thought you never knew the right answer for it. But people forget that it is okay for some of us to be confused or lost in the path of finding the right career for oneself, or maybe on the verge of figuring it all out. Instead, they focus more on how the job profile sounds when you are asked about it by 10 people and judged by the number of zeros in front of figure that you earn.
Finding a right career which may be a perfect fit for you is important too! Aspiring to be something in life may arise from media, following somebody’s steps, having a desire to achieve something and prove others wrong, or a strong willpower and make it happen attitude.
To aspire something out of your comfort zone is not wrong, but lack of motivation and perseverance towards it, is! In order to achieve them, one should try setting goals and try achieving them as much as they possibly can. In the path of finding the right career, you may also realize that you do not belong in that profile, but rather than forcefully fitting yourself into it, you must go outside the box and not give up towards finding the right path for you. Afterall making mistakes is what would get you to realize what is right and wrong for you; and your satisfaction towards your job is what really matters!
Aspiring to be cabin crew and be a part of aviation industry rose when I was on a path of preparation for medical examinations. Sooner or later, I accepted that it wouldn’t have been the right fit for me or found happiness in what I did, irrespective of how cool Dr. Kritika would have sounded. Who doesn’t like dreaming about the glamorous life and travelling around the world that a cabin crew gets with his/her job? But some of them only pursue it because of the benefits and the glamourous lifestyle that it would provide. Apart from all the benefits, a cabin crew needs to interact with every passenger with utmost sophistication and grace, at the same time, making them comfortable and provide an amazing service. You need to treat your passengers the same way you would expect to be treated. Desire to help and serve towards other’s problems and finding happiness in others’ is what makes me ME! Benefits and extravagant lifestyle are secondary, and, in my opinion, that is how it should be! Being happy in what you do and achieving job satisfaction is primary but important. You don’t have to do it just because others are doing it, if you are unhappy, you are only going to make others unhappy.
As an aspiring cabin crew, it is necessary to have a warm and friendly nature to deal with situations while being calm and poised, a good problem solver, a good team player, adapting to changes and most importantly; to be empathetic. If one has these qualities, having a career in this sector would be easy. Of course, any person would face some hardships at their workplace, but they need to possess qualities in order to overcome them.
As exciting this job sounds, it does come with some shortcomings, but which job doesn’t? Some of it may include working for long durations under stressful situations, dealing with not-so-friendly passengers. But, if one has a drive to achieve something in their life, the disadvantages will not tie them up, instead, they will learn from their mistakes and grow as a person.
Changing a path from medicine to aviation would have come as a shock to many, even second guessed myself, but it is said that gut feeling is never wrong! I believe I possess such qualities required and fit perfectly for this profession that I intend to choose. I am hopeful for me and my aspiration to be right fit for each other and it would only keep allowing me to learn and grow more as a person; personally, as well as professionally!
Inspire Academy is founded by professionals from Aviation, Hospitality and Travel Tourism Industry. The Academy offers well researched and flexible courses that helps one prepare for the Industry. The courses offered by the academy are industry recognized and job-oriented for a candidate who cleared SSC to Final Year of Graduation, Working Professionals to Entrepreneurs. Courses Offered in Aviation (Air Hostess/ Cabin Crew/ Ground Staff / Ground Handling), Travel Tourism and Hospitality which includes Hotels & Cruise Ship.
Inspire Academy is been recognized by leading Airlines, Cruise liners & Star Hotels. The Academy has been awarded as “The 10 Best Vocational Education and Training Institute In India 2018” by International Online Magazine The Knowledge Review and is been Recipient of INDIAN EDUCATION AWARDS 2019 for “Skill Learning Award – Aviation Training” in 2019 and Prime Time 6th Global Education Excellence Awards 2018 for “Best Vocational Education Centre for Placements in Mumbai” in 2018. The main Vision of Inspire Academy is to provide Quality Training to aspirants in order to offer highly skilled workforce, who would meet the expectation of Industry.
Inspire Academy Institute for Aviation, Travel Tourism, Hotel Management, Cruise Ship and Management is ISO 9001:2015 Certified, Accredited by IAS (USA) & CCPL.
There are vast job opportunities in India as well as abroad for industry-ready professionals in sectors like Aviation (Air Hostess/ Cabin Crew/ Ground Staff / Ground Handling), Travel Tourism, Retail, Hospitality which includes Hotels & Cruise Ship.
Inspire Academy is one of the most desired institutes in India which graduates Industry ready professionals.
Inspire Academy offers well researched and customized courses that help one prepare for the Industry. The courses offered by the academy are industry recognized and job-oriented. The Academy is honoured to teach, motivate and inspire individual who wish to make careers in Aviation, Hospitality and Travel Tourism Industry.
Inspire Academy is empanelled as Skill Development Training Centre for SC Youth with Dr.Babasaheb Ambedkar Research and Training Institute (BARTI), Pune, An Autonomous Institute of Government of Maharashtra in the Department of Social Justice and Special Assistance.
Inspire Academy is also a Training Partner Centre for Civil Society (CCS) and part of Corporate Social Responsibility Programme.
Inspire Academy has been a strategic alliance partner with various Airlines, Hotels and Travel Companies, to offer internship and placements assistance to their students of Aviation, Hospitality and Management Programmes.
Till date, we have trained more than 7000 candidates on various courses offered by us. We also offer various corporate training programmes and HR consultancy to Top Multinational Companies. The detail list of courses, testimonials of students and regular recruiters is available on the website.
The institute has experienced faculties who are Aviation Experts, IATA Certified and Alumni from IIM-Ahmedabad having decades of experience in aviation, hospitality, travel and tourism industry. They had mentored and inspired thousands of individual to attain global careers.
The institute possesses world class infrastructure with audio-visual equipped classroom, library and pantry.
After completion, of course, our students get direct access to many job opportunities in the relevant industry through the in-house placement assistance cell. So we look forward to your association in our journey of being Industry Ready ”.
Working on a ship means you live and work onboard. This also means it is a 7-day work week with 10+ combined hours per day.
IS THIS A FULL TIME JOB?
Employment on a cruise ship is DEFINITELY a full time position. However, due to the intensity of shipboard work & life, it is on an assignment rotation basis.
HOW LONG IS THE ASSIGNMENT?
Assignments vary depending on the position and brand. For most of our fleet, it can be anywhere between 4 months thru 9 months depending on the position.
On the Pride of America only, entry level positions work up to five months with a scheduled, unpaid vacation. Management level positions work four months onboard followed by a scheduled, paid vacation
WHAT ABOUT TIME OFF?
That’s the best part. Although you work 7-days a week while on assignment, crew members get a BULK time off upon completion of the assignment period. It’s like banking your days off and taking it all at once.
WHICH SHIP DO I WORK FOR?
U.S. Federal regulations require U.S. Citizenship or Permanent Resident status for employment onboard the Pride of America. If you’re hired for the Pride of America, you will be deployed to that ship specifically.
For the rest of our fleet of vessels, all crew members are assigned to a position, not necessarily a ship. Although our preference is to bring back returning assignments on the same vessel, there’s a chance that you’ll be moved to where the role is needed.
WHAT IF I HAVE COMMITMENTS DURING MY ASSIGNMENT?
When you’re interviewing, it’s important that you share any pending commitment information. We can look into an assignment that works for both our new hire and the department.
HOW DO I GET TO THE SHIP?
For most assignments, Norwegian Cruise Line will provide full transportation from your home to the ship and back for the full assignment period. In some locations, we’ll even have someone meet you!
DO I NEED TRAVEL DOCUMENTS?
Employment onboard the Pride of America does not require a passport but recommended.
Overall, valid passports are needed for all our new crew members. New hires that are not US citizens, US Permanent Residents or Canadian will need to obtain a C1/D visa.
WHAT IS A C1/D VISA?
It is a special visa for non US & Canadian nationals to work onboard a cruise ship. This can be obtained at the US Embassy in your respective countries.
WHAT DOCUMENTS DO I NEED TO WORK ONBOARD A US-FLAGGED VESSEL, PRIDE OF AMERICA?
All crewmembers aboard the Pride of America are Merchant Mariners. In order to become a Merchant Mariner one must be in possession of a Merchant Mariner Card (MMC) and a Transportation Worker Identification Credential (TWIC) card. The MMC is issued through the United States Coast Guard (USCG) and the TWIC is issued through the Transportation Security Administration (TSA). You cannot work onboard our US-flagged vessel without these documents! NCL will assist you with obtaining all necessary credentials to work onboard the Pride of America.
WHAT SORT OF TRAINING DO I NEED TO COMPLETE IN ORDER TO BE A US MERCHANT MARINER?
All of our crewmembers must successfully complete Standards for Training Certification and Watchkeeping (STCW) training. This training is implemented and conducted by the USCG. The STCW training is a one week course held onboard the Pride of America. NCL will coordinate your STCW Training prior to your first shipboard assignment.
WHERE CAN I LEARN MORE ABOUT MMC’S, STCW COURSES AND OTHER US MERCHANT MARINER RELATED- MATERIAL?
You can learn more about becoming a Merchant Mariner by visiting the United States Coast Guard’s National Maritime Center (NMC) website at: www.uscg.mil/nmc/ or calling 1-888-IASKNMC
Living space can vary based on ship and the position. While the management level position will have a single room, non-management will be sharing with roommates. Although the room is small, you will have a comfy bed, a shared tv, personal closet space and full bathroom. You’ll have clean sheets and fresh towels!
IS THERE A PLACE TO RELAX?
Yes. There is a common room where our employees can gather to play games, share experiences and even to watch a movie. In some ships, we even have an Internet Cafe just for our crew to check in with what’s going on back at home.
CAN YOU DRINK ALCOHOL ONBOARD?
Yes, when you’re not scheduled to work and off duty. Just remember that we have a zero tolerance policy for certain positions and alcohol limitations. And no matter what, YOU are RESPONSIBLE for being on time for your shift and SOBER! Reporting to work under the influence or hung over is cause for immediate termination. That’s definitely NOT what you want to happen!
CAN I BRING A FRIEND, FAMILY, MAYBE A PET?
Space onboard is very limited. Any offer is for employee only.
WHAT SHOULD I PACK?
We recommend that you pack for a 1-week trip and consider bringing items that are on the suggested packing list. We’ll set you up with the proper uniforms so you need off-duty clothes. There are times when you may be called on to participate in a formal event, so one dressy outfit is worth packing. There are shops onboard that our employees can shop from, at a discounted rate. And some of the best bargains can be found at some of the ports you’ll visit.
WHAT ABOUT MEDICAL CARE?
While you’re onboard, the medical doctor onboard will provide you medical care.
CAN I USE THE GUEST POOL AND THE GYM?
Guest facilities are for guests only. Employees are provided with employee only facilities. We have a well equipped gym onboard for you to keep in shape! However, we just don’t have the space for an employee only pool. But, many itineraries offer a port of call with some of the most beautiful beaches and resorts that you can visit if you’re off duty and headed a shore.
WHAT’S THE CHAIN OF COMMAND?
The ultimate final word is the Captain, Master of the vessel. There is a clear chain of command that should be followed in seeking advice, assistance, resolutions, etc.
WHAT HAPPENS AT THE END OF MY ASSIGNMENT?
Each assignment concludes with a performance review. Based on the evaluation, you will be asked to return. In some cases, we can even provide a return assignment before you even leave the ship.
IS THERE A DIFFERENCE BETWEEN BRANDS?
Yes, our U.S. Flagged ships and International Fleet have some differences in terms of employment conditions. At the time of hire, you will be explained in detail the terms and conditions for the brand you are being assigned.
UNCLE SAM?
If you work on a U.S. Flagged ship, Pride of America, you will pay all applicable federal, State/Hawaiian and local taxes.
U.S. crew members assigned to an international ship will have federal taxes withheld.
If you are assigned to an international ship, it will be your responsibility to report income earned when you return to your respective country.
Inspire Academy Cruise Ship Students at Cruise Familiarisation Visit
HAVE YOU EVER watched a balloon as it slowly meandered upward into the sky?
The balloon is able to fly because the air within it is lighter than the surrounding air—just set it free and it’s off.
Many people think quite differently about airplanes, however. Knowing that these machines are clearly heavier than air, they might wonder what exactly keeps an airplane in the sky. And they might fear that any airplane might just fall out of the sky. In fact, to some people, airplanes seem more at peace sitting on the ground than they do in the air.
Perhaps during a recent flight you found yourself worrying about some of the following:
A wing might fall off
One of the engines might stop
Turbulence might make the plane tip over and lose control
The plane might fall from the sky and crash
If so, this page will help you understand some basic principles of aircraft flight. You’ll learn that many fears are unfounded, and that some feared events not only are improbable but also are not as dangerous as might be believed.
Although aerodynamics is a very complicated topic, one simplistic statement sums up the basic principle of flight: An airplane stays up because its wings push the air down.[1] This is called “lift.” An airplane generates lift, however, only when it is moving. This is completely different than a lighter-than-air balloon. It’s also common sense, because we all know that parked airplanes—even taxiing airplanes—are not flying. An airplane flies only when it builds up enough speed in the take-off run. At take-off, the wings have sufficient airspeed to “push down” hard enough on the air to overcome the airplane’s weight.
But this is not the whole story.
It’s a common mistake to confuse an airplane’s ability to fly with the need for an engine to push or pull it through the air. Consider that gliders can stay aloft for hours riding rising air currents, but if a glider is towed aloft and finds the air not good for sailing, it turns around and glides back down to the airport. The principle here is this: Altitude can always be “traded in” for airspeed.
The same thing is true for regular airplanes. Even with all the engines stopped an airplane can glide back down. Of course, it won’t glide as well as a sailplane, and it can’t climb in an updraft, but it won’t fall like a rock either. Its altitude will be traded for airspeed, and the airspeed will generate enough lift to fly it back down to the ground for a safe landing.
You can also be rest assured that pilots are specifically trained to fly an airplane with any number of engines—including all of them—not working. (And on jets, if an engine catches fire, built-in fire extinguishers will put out the fire.) Getting back to the ground after an emergency might be scary, but you will likely survive.
Turning Flight
Many people become frightened when an airplane makes a steep turn. Usually, passenger aircraft keep their turns shallow for just this reason, but sometimes, especially on take off, noise abatement regulations require a sharp turn to avoid noise-sensitive areas on the ground.
In this regard, it’s important to know that an airplane does not turn with its rudder, like a boat in the water; it must bank its wings to turn. Aerodynamically, the wings must generate some extra lift to pull the plane around in the turn; this extra lift generates a considerable centrifugal force. Pilots often describe this as pulling +Gz. This force is measured in units of gravity, so a moderately steep 2G turn draws as much force as twice the pull of gravity. So you, as a passenger within the turning airplane, will feel pulled down into your seat as a result.
This is not a sign that the airplane is about to tip over, as some people fear. An airplane can bank as much as it wants. The airplane can actually fly quite well when it is upside down (although any cabin items and passengers that are not securely fastened down will have problems). In fact, aerobatic pilots have flown aerobatics just for fun—take great delight in flying upside down (inverted flight), on edge (knife-edge flight), and going all the way around (a roll).
Sounds of Flight
Many strange sounds that occur during the course of a flight can be disturbing if you do not know what causes them. The following are a few sounds you might try to recognize:
Just after take-off the landing gear will be retracted, causing a thumping sound.
You might also hear a whirring sound as a motor retracts the flaps and spoilers. (These are made to stick out of the back of the wings in order to add extra lift on take-off and to help slow the airplane on descent.)
You might hear the engines throttle back when leveling off for cruise.
You might hear whirring sounds as flaps and spoilers are extended for descent and landing.
Finally, before landing, you will hear thumping as the landing gear comes down.
After reading this article, hopefully you will enjoy your flight more and not worry about various noise and turns. If you still feel something is beyond your understanding ask your crew to explain.
Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relation.
Technical or Administrative Knowledge
Must be able to add, subtract, multiply and divide.
General knowledge of computers. -
Special Skills and/or Abilities
Excellent interpersonal communication and customer service skills.
Maintains professional appearance and demeanor at all times.
Job Description (continued) Essential Functions include but not limited to the following –
Greets, registers, and assigns rooms to guests.
Issues room key to guest.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Date stamps, sorts, and racks incoming mail and messages.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
Deposits guests’ valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
Actively builds awareness of the Brand to guests.
Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
Confers and cooperates with other departments as needed to ensure coordination of activities.
Works toward a 90% walk-in conversion rate goal.
Ensures Inn compliance of all company policies and procedures.
Adheres to all safety procedures and informs management of any unsafe conditions.
Attends meetings and training as requested.
Other duties may be assigned based on company needs.
Front Office (Hotels)- Guest Relations Officer- Job Description
Key Responsibilities
Plan and coordinate the provision of friendly, efficient services to guests
Schedule activities for guests
Plan and coordinate all promotional activities targeting clients
Trace relevant statistics about clientele
Coordinate and supervise all activities for guests
Assist with check-ins / check-outs of clients
Greet Guests upon arrival
Assist guests with airline bookings and reconfirmation’s
Assist all departments in being receptive to the needs of guests
Assist staff with language and culture
Attend recreation activities when necessary
Plan and conduct group and function rundown meetings
Assist in any other duties when required by the Front Office Manager
Assist with translations (information: guest directory; menus etc.) as required
Provide feedback from Guests to Front Office Manager for action
Occupational Health and Safety Responsibilities
Demonstrate Awareness of policies and procedures and ensure all procedures are conducted safely and within the guidelines
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements
Key Competencies and tasks
Taking Responsibility
Strive for constant improvement and take responsibility for your own performance
Adhere to InterContinental Hotel Group Corporate Code of Conduct
Adhere to Hotel Handbook and general policies and procedures
Adhere to Front Office Policies and Procedures
Report problems to Management with suggestions for resolution
Understanding My Job
Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge
Understands how their role fits with others and contributes to the success of business
Understands the hotel’s facilities, products and services
Provides information when requested and promotes hotel’s services, facilities and special events
Implements department procedures and policies as needed
Customer Focus
Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
Anticipate guest needs, handle guest requires, and solve problems
Create a positive hotel image in every interaction with internal and external customers
Adhere to hotel brand standards
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
Assist guests and escort them to locations within the hotel at their request
Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests
Teamwork
Demonstrate cooperation and trust with colleagues, supervisors, teams and across departments
Communicate well to ensure effective shift hand-overs
Actively participate in organized meetings
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
Adaptability
Be open to new ideas and make changes in the job and routines as required
Work in line with business requirements
Complete tasks as directed by Management
Developing Self
Develop / update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements
Seek feedback critical on areas of shortfall
Maximize opportunities for self development
Reliability
Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision
Follow standards, policies and procedures
Meet hotel attendance and grooming standards
Cultural Awareness
Work effectively with customers and colleagues from different viewpoints, cultures and countries
